Privacy Policy

This Privacy Policy explains how rckt corp., operating Buzzy ("we," "us," or "our"), collects, uses, discloses, and protects personal information when you use our website, forms, and related rent-reporting services (collectively, the "Services").

Last updated: November 4, 2026.

1. Scope

This Privacy Policy applies to information collected through the Buzzy marketing website, contact and account-deletion request forms, analytics tools used on the site, and any rent-reporting workflow you access through Buzzy. Buzzy is operated by rckt corp., based in Ontario, Canada. This Privacy Policy does not govern third-party websites, apps, or services that operate under their own privacy policies.

2. Information We Collect

Depending on how you interact with Buzzy, we may collect the following categories of information:

• Contact information, such as your name, email address, and the contents of messages you submit to us.
• Account-deletion request details, including your name, email address, and any information you provide to help us verify and process the request.
• Rent-reporting information you provide directly or through connected services, such as transaction details, payment history, supporting documents, and account-identifying information needed to identify matching rent transactions and submit reporting data.
• Technical and usage information, such as device type, browser, pages viewed, referral information, campaign parameters, and interactions with site content.
• Cookie and similar technology data used to support analytics, basic site functionality, and troubleshooting.

3. Information From Third Parties

We may receive information from service providers and integration partners that help us operate the Services.

• Plaid may provide account and transaction data you authorize it to share with us so we can review rent-payment activity.
• The services this website uses are described in section 5: those that deliver the site and that protect and deliver the contact and account-deletion forms, and the optional ones that run only if you allow them.
• Infrastructure and API providers may process information needed to deliver forms, host content, prevent abuse, and respond to support requests.

4. How We Use Information

We may use personal information to:

• Provide, maintain, and improve the Services.
• Identify matching rent transactions, support reporting setup, and submit eligible data to participating credit bureaus.
• Respond to contact requests, support inquiries, and account-deletion requests.
• Measure site usage, troubleshoot issues, detect abuse, and improve product experience and marketing performance.
• Comply with legal obligations, enforce our Terms of Service, and protect the rights, safety, and security of Buzzy, our users, and others.

5. Website Services, Cookies, and Your Privacy Choices

Three services on this website are optional: product analytics, session replay, and reliability and performance. Each stays off until you allow it. On your first visit a banner asks. Reject all and Accept all decide for every optional service at once, and Manage choices lets you allow each one separately. Until you choose, none of them loads.

Optional services run only on the public pages of this site. They never run on the contact or account-deletion request forms, or on an address with a query string or a fragment other than a plain in-page anchor. Product analytics and session replay also stay off on a page opened from one of those. We do not send what you type into a form to any of them.

Your choice is kept in your browser's local storage under rckt.consent, with the date and the revision of this policy. We ask again after 12 months, or sooner when this policy changes. If you chose on this site before, a "no" stays a "no", and anything you had allowed stays off until you allow it again.

If your browser sends a Global Privacy Control signal and you have not chosen yet, every optional service stays off and no banner is shown. If you allowed a service before turning the signal on, it stops and the banner asks again. You can still allow a service yourself in Privacy choices; that choice is kept.

Necessary services are always on where they are used: they deliver the site, check that the contact and account-deletion forms are sent by a person, and deliver what you send through those forms to us by email. That email delivery runs on our servers and is never loaded in your browser. You can also control cookies through your browser settings; if you block some cookies or similar technologies, portions of the website may not work as intended.

6. Plaid and Financial Data Handling

If you connect a financial account through Plaid, Plaid handles your bank login credentials within its own experience. Buzzy is designed not to store those bank login credentials directly. We may, however, receive and store account and transaction data that is necessary to review rent payments, support verification, investigate issues, and operate the rent-reporting workflow.

7. Change Your Privacy Choices

You can change your choices at any time with Privacy choices at the bottom of every page, or with the button below. Turning a service off stops it, removes what it stored in your browser, and reloads the page when the service cannot be stopped in place.

8. When We Disclose Information

We may disclose personal information in the following circumstances:

• To service providers and contractors that help us host the site, process forms, analyze usage, support customer communications, or operate verification and reporting workflows.
• To Plaid and other integration partners when needed to provide connected-account functionality.
• To participating credit bureaus or reporting partners when you enroll in an eligible rent-reporting workflow and applicable information is approved for submission.
• To comply with law, legal process, regulatory requests, or to protect rights, property, and safety.
• As part of a business transaction such as a merger, financing, acquisition, or asset sale, subject to applicable confidentiality protections.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, investigate abuse, and maintain appropriate business records. Retention periods may vary depending on the type of information and the reason it was collected.

10. Security

We use administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11. Your Choices and Requests

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information. You may also opt out of promotional emails by using the unsubscribe instructions in the message.

To request deletion, use the account-deletion request form on this site or contact us through the support channel linked below. We may need to retain certain information where required or permitted by law, for legitimate recordkeeping, fraud prevention, dispute resolution, or compliance purposes.

12. Children's Privacy

The Services are not directed to children, and we do not knowingly collect personal information from children through this website.

13. International Processing

Our service providers may process or store information in jurisdictions outside your province, state, or country. When that happens, personal information may be subject to the laws of those jurisdictions.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the "Last updated" date. Your continued use of the Services after changes become effective means the updated Privacy Policy will apply going forward.

15. Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact us through our support page or visit rckt.tech.